Last updated 16 September 2026 · Effective 16 September 2026 · Version 3.0
These Terms of Service ("Terms") govern your access to and use of the Cornr application and website (together, the "Service"), operated by North Axis Holdings, Inc. ("Cornr", "we", "us", or "our"). Please read them carefully. They include, in sections 5, 14, 15, 16 and 17, provisions that limit our liability to you, place risk on you, and require you to defend us in certain circumstances. By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
The short version. Be a decent neighbour. Do not post things that harm people. Everything anyone can see has a report control, and a person reads what comes through it. We will remove content and close accounts over this, and we will tell you when we do. Cornr introduces you to people; it does not vouch for them, and what happens when you meet one is between the two of you. If you pay us for something and it has not happened yet, you can have your money back.
You must be at least 18 years old and able to form a binding contract to use Cornr. By using the Service, you represent and warrant that you meet these requirements, that you have never been convicted of a felony, an indictable offence, or any sex offence or crime involving violence, and that you are not required to register as a sex offender with any authority. If we learn that an account belongs to someone under 18, or to someone who has made a false representation under this section, we will close it. The Service is intended for use only in jurisdictions where it is lawful.
You represent that you are not located in a country subject to a Government of Canada or U.S. Government embargo, and that you are not on any Canadian or U.S. list of prohibited or restricted parties.
You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. You agree to provide accurate information and to keep it up to date. Notify us promptly at founder@northaxis.holdings of any unauthorized use of your account.
You may sign in with an email address and password, or with Sign in with Apple. One person, one account. Do not share an account, sell one, transfer one, or create one on somebody else's behalf. We may refuse to create, or may close, any account at our discretion.
Closing your account. You can delete your account from inside the app at any time. Profile, then Settings, then Delete my account. Deletion is permanent and is described in our Privacy Policy. You do not have to email us to do it and we will not try to talk you out of it.
Cornr connects neighbours within a small geographic area (a "cornr"). Your device works out which cell of a map you are in and sends that cell, not your exact position. You can see and talk with people who are currently active on your cornr; talk is ephemeral and clears itself. Posting to a cornr is metered. A local business may sponsor a cornr for a week and offer a perk. We may change, add, suspend, or remove features at any time, and we may impose or change limits on use of the Service.
Cornr is not an emergency service. If somebody is in danger, call your local emergency number. Do not rely on a post, a message, a notification, or a report to us to summon help. We do not monitor the Service in real time and we cannot respond to emergencies.
Cornr is not advice. Nothing in the Service is legal, medical, financial, safety, or other professional advice, and nothing in it should be relied on as a substitute for advice from a qualified professional.
There is no tolerance for objectionable content or abusive behaviour on Cornr. You agree not to use the Service, and not to permit anyone else to use your account, to:
Everything on Cornr that one person can put in front of another carries a report control. That is: posts and bulletin notices, comments, private messages, photographs and video attached to any of them, a neighbour's profile, a neighbour's profile photograph, a neighbour's banner image, questions asked of a host and a host's answers to them, reviews of local businesses, shop listings, and sponsored weeks. Choose a reason and, if you want to, add a sentence of context. Reports naming self-harm, violence, threats, child safety, or nudity are escalated ahead of everything else in the queue.
You can also mute a person, which quietly hides them from you, or block them, after which you disappear from each other entirely. Neither tells the other person anything. If you believe you are in immediate danger, contact your local emergency number first.
A person reads every report, and we act on reports of objectionable content within 24 hours of receiving them. Depending on what we find we may do nothing, remove the content, warn the account, suspend it for a period, restrict the device it was used from, or close it permanently. Content that several different neighbours report is hidden automatically while it waits to be read, and restored if we find nothing wrong with it.
If you report something, we will tell you when it has been dealt with. If we remove something of yours or restrict your account, we will tell you what happened and why. We keep a record of every report and every moderation decision, including a copy of the content as it stood when it was removed, so that a decision can be reviewed later. See our Privacy Policy for how long we keep it.
Cornr hosts what its users write. We do not create, adopt, endorse, or verify user content, and we are not the author or publisher of it. Except for the commitment in section 4.2 to act on reports of objectionable content within 24 hours, we have the right but not the obligation to monitor, review, screen, filter, edit, remove, or restrict any content or account, at any time and for any reason or none. We do not pre-screen content before it appears.
Choosing to act in one case does not oblige us to act in another, and choosing not to act is not a waiver of any right. Moderation is a judgement made by people with incomplete information, and we do not warrant that we will identify every breach of these Terms, that our decisions will be correct, or that any particular content will be found, removed, or removed within any particular time. Nothing in section 4 is a guarantee of your safety or of anyone else's conduct.
We use automated systems, including third-party artificial intelligence services, to help sort, classify, prioritise, and flag content and reports. These systems make mistakes in both directions. A decision that materially affects your account, such as a suspension or a closure, is reviewed by a person, and you may appeal it under section 4.5.
If you think we got it wrong, reply to the notice or write to founder@northaxis.holdings with your account email and what you are appealing. We keep a record of every moderation action, so an appeal is answerable rather than a matter of memory. We will respond within a reasonable time and will restore content and lift restrictions where we were wrong.
Cornr exists to introduce people who live near each other, and some of those introductions will end up happening in person. Read this section carefully.
We do not conduct criminal background checks or identity verification on our users. We do not confirm that anyone is who they say they are, that a photograph is of the person who posted it, that an age is truthful, or that a person has no criminal history. A verification mark, where one appears, means only what the Service says it means at the time, and is not a statement about anyone's character or safety. We do not supervise, direct, control, or take part in anything that happens between users, on or off the Service.
You assume all risk arising from your interactions with other users, online and in person, including any meeting, communication, transaction, or relationship. Take reasonable precautions: meet somewhere public the first time, tell somebody where you are going, do not share financial information or home addresses with people you have not met, and leave whenever you want to. Report anything that worries you, and contact law enforcement if you are threatened or harmed.
To the fullest extent permitted by law, you release North Axis Holdings, Inc. and its directors, officers, employees, contractors, and agents from all claims, demands, losses, damages, and liabilities of every kind, known and unknown, arising out of or in any way connected with your interactions with other users or with any person you met through the Service. This release does not apply to liability that cannot be released under applicable law, including under the Business Practices and Consumer Protection Act (British Columbia), and does not limit any rights you have against the person who harmed you.
Content on Cornr comes from its users. It may be inaccurate, offensive, misleading, or unlawful, and we do not verify, endorse, or take responsibility for it. Opinions expressed by users are theirs and not ours. Any reliance you place on content posted by another user is at your own risk.
The Service may link to or interoperate with third-party services, including maps, payment providers, and websites operated by local businesses. We do not control them, are not responsible for them, and their inclusion is not an endorsement. Your use of a third-party service is governed by that service's own terms.
You retain ownership of the content you post. By posting, you grant us a non-exclusive, royalty-free, transferable, sublicensable, worldwide licence to host, store, reproduce, back up, reformat, resize, transmit, and display that content, and to create technical copies and derivative formats of it, as necessary to operate, secure, and moderate the Service. You also grant every other user who is entitled to see your content a licence to view it through the Service.
This licence ends when your content is deleted, except for content already shared with or received by others, copies retained in a moderation record, copies in routine back-ups until they are overwritten, and copies we are required by law to keep.
You are solely responsible for your content. You represent and warrant that you own it or have all rights necessary to post it, that it does not infringe anyone's rights, and that posting it does not breach any law or these Terms.
If you believe content on Cornr infringes your copyright, write to founder@northaxis.holdings with a description of the work, where the infringing material is, your contact details, and a statement that you believe in good faith that the use is not authorised. We remove infringing material and we close the accounts of repeat infringers. If your content was removed and you believe that was a mistake, write to the same address and we will review it.
If you send us an idea, a suggestion, or a feature request, you grant us an unrestricted, perpetual, irrevocable, royalty-free licence to use it for any purpose without attribution or compensation. Do not send us anything you consider confidential.
Cornr includes optional automated features, including Ember, a guide that answers questions about your cornr using a third-party artificial intelligence service. Output from these features is generated automatically. It may be wrong, incomplete, out of date, or misleading. It is not advice of any kind, it is not reviewed by a person before you see it, and it does not represent our views. Verify anything that matters before acting on it. We are not liable for any action you take on the basis of automated output, to the fullest extent permitted by law.
Do not put sensitive personal information into Ember. Questions you ask may be processed by our service providers as described in our Privacy Policy.
Cornr offers optional paid memberships and one-off packs inside the iOS app. These are sold through Apple's In-App Purchase. Apple, not Cornr, is the merchant of record. Prices are shown in the App Store before you buy.
A membership is an auto-renewing subscription. It renews for the same period at the same price unless you cancel at least 24 hours before the current period ends. Your Apple Account is charged at confirmation of purchase and again on each renewal. You can manage or cancel a subscription in your Apple Account settings; deleting the app does not cancel it. Any unused portion of a free trial, where one is offered, is forfeited when you buy a subscription.
Refunds for in-app purchases are handled by Apple, under Apple's policies. We cannot issue them, but we will help you with a request if you write to us.
A paid membership buys access to features. It does not buy immunity from these Terms. If we suspend or close an account for breaking them, we are not obliged to refund any unused portion, except where the law requires it.
A local business may pay to sponsor a cornr for a week. These payments are processed by Stripe and are made to us directly rather than through Apple. By sponsoring, you agree to the price shown at checkout and to the Host Agreement, which forms part of these Terms for host accounts. Sponsorship rules, including how many weeks may be held, how far ahead a week may be booked, and how long a hold lasts, are described in the Service and in the Host Agreement.
A business may also purchase a Presence subscription, a recurring monthly charge that keeps the business shown as a pin on its cornr with a tappable profile. It renews automatically each month until cancelled. Cancelling stops future charges; the pin is greyed but the profile and its reviews are retained. Monthly charges are generally non-refundable once the month has begun, except as required by law.
A sponsored week may be refunded in full before that week begins. Once a sponsored week has begun it is non-refundable. Refunds are returned to the original payment method. Held-but-unpaid weeks cancelled before payment incur no charge.
Prices we charge directly may be exclusive of applicable taxes. Where we are required to collect GST, PST, HST, or any similar tax, it is added at checkout and shown before you pay. You are responsible for any other tax arising from your use of the Service.
Perks are offered by hosts, not by Cornr. Cornr is not responsible for whether a host honours a perk, the quality, safety, or legality of any product or service, or any dispute between you and a host. A host may set how often a perk can be redeemed. Redemption happens in person as described in the Service. If a host does not honour a perk, report it. That is one of the reasons in the list, and we act on it.
Neighbours who have been active on a cornr may review businesses on that cornr. Reviews are the opinions of those neighbours, not of Cornr, and we do not verify them. A business may respond to a review but may not buy, alter, or suppress a genuine one, and must not solicit fake or incentivised reviews. We remove reviews that break these Terms and may suspend a business that games them. We are not liable for the content of a review, to the fullest extent permitted by law.
By creating an account you consent to receive electronic messages from us about the Service, including notifications you have enabled, service and security notices, moderation notices, and messages about your purchases. Service, security, and moderation messages are part of the Service and cannot be switched off while you have an account. You can turn off push notification categories in the app and system notifications in iOS Settings, and you can unsubscribe from any promotional message using the link in it. This consent is given for the purposes of Canada's Anti-Spam Legislation.
You may stop using the Service and close your account at any time from inside the app. We may suspend or close your access at any time, with or without notice, if you break these Terms, if we reasonably believe your use puts other people or the Service at risk, or if we stop offering the Service. Where we suspend or close an account for a rule we will tell you which one, and you may appeal under section 4.5. We may also restrict the device or network a closed account was used from, in order to make evasion harder.
Provisions that by their nature should survive termination will survive, including sections 4.3, 5, 6, 7, 8, 14, 15, 16, 17, 18, 20, 21 and 22.
The Service is provided "as is" and "as available", without warranties, conditions, or representations of any kind, whether express, implied, statutory, or otherwise, including implied warranties or conditions of merchantability, merchantable quality, durability, fitness for a particular purpose, title, and non-infringement, to the fullest extent permitted by law. We do not warrant that the Service will be uninterrupted, timely, error-free, or secure, that defects will be corrected, that any content is accurate or reliable, or that the Service will meet your requirements.
Location is approximate by design and must not be relied on for navigation, for emergencies, or for safety. Ephemeral content is deleted on a schedule and must not be relied on as a record. Notifications depend on networks and on Apple's systems and may be delayed or not arrive at all. Features described as new, beta, or preview may be changed or withdrawn without notice and are provided with no warranty whatsoever.
You use the Service at your own risk. Some jurisdictions do not allow the exclusion of certain warranties or conditions, so some of the above may not apply to you, and nothing here excludes a right you have under the Business Practices and Consumer Protection Act (British Columbia) that cannot be excluded by agreement.
To the fullest extent permitted by law, North Axis Holdings, Inc. and its directors, officers, employees, contractors, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, reputation, or other intangible losses, arising out of or relating to your use of, or inability to use, the Service, however caused and on any theory of liability, whether in contract, tort (including negligence), strict liability, or otherwise, and whether or not we have been advised of the possibility of such damages.
To the fullest extent permitted by law, we will not be liable for the conduct of any user or third party, whether online or in person, for any content posted by a user, for any failure to detect, remove, or act on content or conduct, or for any harm arising from a meeting or transaction between users.
To the fullest extent permitted by law, our total aggregate liability for all claims arising out of or relating to the Service will not exceed the greater of the amount you paid us in the twelve months before the event giving rise to the claim, or CAD $100. These limitations apply even if a limited remedy fails of its essential purpose.
Some jurisdictions do not allow certain limitations of liability, so some of the above may not apply to you. Nothing in these Terms limits liability for fraud, for fraudulent misrepresentation, for death or personal injury caused by our negligence, or for anything else that cannot be limited by agreement under the law of British Columbia.
You are solely responsible for your dealings with other users. If a dispute arises between you and another user, we have no obligation to become involved, though we may act under section 4 if our rules have been broken. To the fullest extent permitted by law, you release us from any claim arising out of a dispute between you and another user.
You agree to defend, indemnify, and hold harmless North Axis Holdings, Inc. and its directors, officers, employees, contractors, and agents from and against all claims, demands, actions, proceedings, damages, losses, liabilities, fines, penalties, and expenses, including reasonable legal fees and the cost of responding to a regulator or a law enforcement request, arising out of or relating to:
We may assume the exclusive defence and control of any matter subject to indemnification by you, at your expense, and you agree to cooperate with our defence. You will not settle any such matter without our prior written consent. This obligation survives termination of your account.
These Terms are between you and North Axis Holdings, Inc., not with Apple, and Apple is not responsible for the Cornr app or its content. Apple has no obligation to provide maintenance or support for the app. If the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price, if any; to the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app. Apple is not responsible for addressing any claim relating to the app, including product liability, regulatory, or intellectual property claims. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. You represent that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not on any U.S. Government list of prohibited or restricted parties.
We may modify the Service or these Terms from time to time. When we make material changes to these Terms, we will update the "Last updated" date and give notice in the app before they take effect. Your continued use after changes take effect means you accept the revised Terms. If you do not accept them, close your account.
If you have a dispute with us, write to founder@northaxis.holdings and describe it. Most things are solved this way. You agree to try for 30 days before starting a proceeding. This does not stop either of us from seeking urgent injunctive relief.
These Terms are governed by the laws of the Province of British Columbia and the laws of Canada applicable there, without regard to conflict-of-laws rules. You and we agree that the courts of British Columbia have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service, and you attorn to that jurisdiction. This is subject to any non-waivable right you have to bring a claim elsewhere under consumer-protection law.
To the fullest extent permitted by law, any claim arising out of or relating to these Terms or the Service must be commenced within one year after the claim arose, or it is permanently barred. This does not shorten a limitation period that cannot be shortened by agreement under the law of British Columbia.
To the fullest extent permitted by law, you and we each agree to bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any class, collective, or representative proceeding. If this paragraph is found unenforceable as to a particular claim, it does not affect the rest of this section. Nothing here waives a right you have under the Business Practices and Consumer Protection Act (British Columbia) that cannot be waived by agreement, including any right to bring or participate in a proceeding under that Act.
We are not liable for any failure or delay in performing caused by something beyond our reasonable control, including an act of God, fire, flood, earthquake, epidemic, war, civil unrest, labour dispute, government action, failure of a telecommunications or hosting provider, power failure, or a cyberattack.
These Terms, together with our Privacy Policy and, for hosts, the Host Agreement, are the entire agreement between you and us regarding the Service, and supersede any earlier agreement or understanding about it. If any provision is found unenforceable, it is severed and the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, financing, or sale of assets. Nothing in these Terms creates a partnership, agency, employment, or joint venture between us. Except for Apple under section 18, there are no third-party beneficiaries. These Terms have been drawn up in English at the express wish of the parties; les parties ont exigé que la présente convention soit rédigée en anglais.
North Axis Holdings, Inc.
British Columbia, Canada
founder@northaxis.holdings
Questions about these Terms, reports you cannot file in the app, appeals, and copyright complaints all reach us at that address.