The host agreement.

1Who can host

You must run a real business at a real address, and you must have the authority to agree to this on its behalf. One account per business.

2Your address decides your cornr

We place your card on the cornr your address falls in. That is the whole point: the neighbours who see you can walk to you.

3The perk

• Honour it as written. If it says one free coffee, it means one free coffee.
• No conditions that are not on the card, and no minimum spend you did not mention.
• You choose how often a neighbour can claim it. When you set up your card, you pick either once for the active week (one claim per person for the whole week) or once a day (they can claim again each day, resetting at midnight). Cornr enforces whichever you choose.
• A claim and a visit are two different things. A neighbour claims in the app and is given a code that is theirs alone. Honouring it happens at your counter. You pick how: wave them through on the honour system, tap to confirm, or check the four-character code. Whichever you pick, the perk itself must be honoured.
• Claims expire with the week they were made in. A code stops working when the week ends. You are free to honour an expired claim and it will not count against you either way.
• If you run out or change your mind, tell us and we will take the card down. Do not simply stop honouring it.

If you do not honour a perk you advertised, neighbours can report it. One report is usually a misunderstanding and we will ask you about it. Where reports are repeated, or where a week ends with claims you advertised and did not serve, we may at our discretion suspend your shop or remove it from Cornr permanently. We refund any weeks that have not started; we do not refund a week you ran without honouring it.

4What goes on your card

• True claims only. No offers you do not intend to honour.
• Nothing illegal where you trade, and nothing age restricted that we cannot age gate.
• No political campaigning, and nothing that excludes people on grounds anyone would recognise as discrimination.
• Images you own or are licensed to use.

We can refuse or remove a card. If we remove one for a reason that is not your fault, you get that week back.

5What you must not do with neighbours

You see counts, never people. How many neighbours are on your cornr, and how many redeemed. You never see who they are.

6Presence subscription and reviews

• A pin is free. Presence is the optional subscription. Once we have verified your shop, it appears as a pin on your cornr at no charge, with your name, your kind of business and a line about yourself. Presence adds what a monthly fee pays for: your opening hours, links to your website and menu, and neighbour reviews you can reply to. Booking a host week also requires presence, though it is bought separately, one week at a time.
• Billed monthly, cancel anytime. Your subscription renews each month until you cancel. Cancelling ends the term rather than the month: you keep presence until the date you have already paid through, that part is not refunded, and nothing further is charged. After it ends, or if a payment fails, your pin stays on the map as a free pin and your hours, links and reviews are hidden but kept, so nothing is lost if you return.
• Reviews come from neighbours who showed up. Only a neighbour who was active on your cornr can review you. Reviews reflect their honest experience. You can reply once to each review. You cannot buy, edit, or remove genuine reviews, though we remove reviews that break our rules.
• Keep your profile accurate. Your hours, links, and description are yours to maintain. Misleading information may lead us to pause your pin.
• You can request to relocate your pin, and your business can be reported by neighbours, the same as a host.

7Booking, and how many weeks

• One host per cornr per week. Nobody shares a week with you, and the database itself enforces this, so two shops can never be sold the same week.
• Booking is two steps. First you select weeks and book them, which holds them for you for 15 minutes without charge. Then you review and pay for the weeks you want to keep. You can cancel any held week before paying, at no cost.
• You can hold up to four weeks at any one time, and book up to one month ahead. As soon as one of your weeks ends, a space frees and you can book another. There is always a rolling window of four upcoming weeks.
• If you already hold four weeks, you cannot book a fifth until one of them passes. This keeps any single shop from locking up a cornr for a season.
• Your card must be saved before you can book. A week shows your saved card to the neighbourhood, so it needs to exist first.
• Weeks run Monday to Sunday.

8Paying, cancelling, refunds

Payment is taken when you pay for your held weeks, not when you first book them. A week only goes live once it is paid for. Weeks you hold but never pay for are simply released, and you are never charged for them.

9What we do not promise

We cannot promise how many people will see your card or redeem your perk. Cornr is new, neighbourhoods fill at different speeds, and the number of neighbours on your cornr is shown in your dashboard before you book. Please look at it.

Nothing here is a guarantee of footfall, sales, or return.

10Ending it

• You can stop at any time. Weeks that have not started are refunded.
• We can end hosting for a breach of this agreement, and will say why.
• If we end it for something that is not your fault, unstarted weeks are refunded.

11Your staff and your account

• You can invite people into limited roles and choose exactly what each role reaches. A role that is switched off has no access at all.
• We never give one person another person's password. Anyone you invite by email sets their own. A shared till passcode is generated by us, shown to you once and stored only as a one-way hash; it opens the perk checker and nothing else.
• A till takes two things, and only one of them is secret. Your shop ID names your shop and is entered once when a tablet is set up; it authorises nothing on its own. The passcode is what opens the till, it is only ever checked against your shop's own passcodes, and it is the part to keep to the people working the counter.
• Anyone you give access to acts as your shop. What they book, change, refund, publish or hand out is done in your name, on your account and at your cost. We cannot tell the difference between your staff and you, and we will not try to.
• Keeping the roster right is yours: give each person the narrowest role that lets them do the job, remove people the day they leave, and rotate a till passcode whenever a device or a shift changes.
• You are responsible for what happens under your account, including anything done by someone you invited, someone still on your roster who should not be, or anyone using a passcode you did not revoke. You agree to indemnify Cornr against claims, losses and costs arising from access you granted, failed to remove, or failed to keep confidential. Nothing here makes you responsible for a failure of Cornr's own systems.
• Tell us promptly if you think an account or passcode has been misused, and we will help you close it.

12The dull but necessary part

Cornr is provided as it is. To the extent the law allows we are not liable for indirect or consequential losses, and our total liability to you is limited to what you have paid us in the previous three months.

You keep ownership of your logo, images and words. You give us permission to show them on your card while your weeks run.

Anything between you and a neighbour who visits your shop is between the two of you.

Governed by the laws of British Columbia, Canada.

13Changes

If we change this agreement we will tell you in your dashboard before it takes effect, and weeks you have already paid for run under the version you accepted.